Frequently Asked Questions
What days are best?
Mon-Thurs...It has been our experience that scheduling trucks on Friday, Saturday or Sunday does not produce good results. Residents tend to plan on eating out or traveling on weekends, leaving a reduced number of potential participants.
How much space does the truck need?
A truck needs usually needs 2 to 4 parking spaces. A Food trailer can need as many as 6. It is important to keep the parking location as consistent as possible so residents will always know where to find the truck. Consider permanent signage for the parking location. And remember, save those spaces as early as possible. Making a truck wait to park will likely impact your start time.
How do we promote the service?
The more layers there are to your promotional effort, the better the results will be. Email blasts are only the beginning. Social media posts can go a long way to raising your resident's awarness of the services. If your property has texting, by all means, use that too. People read pretty much every text they receive. However, the most effective method of promotion is still the old school flyer. We will provide one you can print and post trhoughout the property.
How does pre-ordering work?
Each flyer will include a QR code your residents can use to submit orders anytime after the service is announced. They will receive a response giving them an order number to give the truck crew when they pick up their order. Also, each email notification will include phone number and instructions to text orders in.
How can we use coupons to improve the services?
Click the Coupon Button To Visit Our Coupon Page For Great Ideas You Can Use Coupons To Boost Participation of the Services.
Apartment Communities
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Why is a cell number necessary?
We do request a cell phone number in order to insure prompt communication regarding your services. We do not sell or give away your contact information to anyone outside of our company. Should you wish to discontinue receiving texts/SMS communications from our company at any time, please text "stop" and no further communications will be sent. Message and data rates may apply.